Bell Honda
Bell Honda Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bell Honda has 1.3 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: How helpful they were at the time of purchase, Our sales person.
Cons: What a bunch of crooks, Pushy service advisor, 150 an hour for labor.Recent recommendations regarding this business are as follows: "Look elsewhere", "Stay away!", "Stay far away from this place!", "Just don’t".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bell Honda has 1.3 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: How helpful they were at the time of purchase, Our sales person.
Cons: What a bunch of crooks, Pushy service advisor, 150 an hour for labor.Recent recommendations regarding this business are as follows: "Look elsewhere", "Stay away!", "Stay far away from this place!", "Just don’t".
Most users want Bell Honda to offer a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPublic awareness
My recent interaction with Bell Honda left a bitter taste, unveiling a practice that disappointingly falls under the banner of bait-and-switch advertising. Initially drawn in by enticing online offers for used vehicles, my experience took an unfortunate turn when I discovered that the cars promoted were unavailable upon inquiry.
Despite the acknowledgment of the issue by the General Sales Manager and assurances of corrective action from the Internet Sales Manager, the problem persisted.
I was continuously approached with offers for test drives and unavailable vehicles, perpetuating the frustrating cycle of false advertising.
This behavior not only violates basic consumer trust but also contradicts recent regulations like the FTC's CARS Rule which is to be implemented in July to combat such deceptive tactics in the automotive industry. The promise of unrealistically low prices on vehicles that aren't even available appears to be a deliberate strategy to lure potential buyers, only to divert their attention to other offerings upon arrival.
Such practices undermine confidence in dealership integrity and disregard the principles of fair and transparent transactions.
With the looming implementation of regulations to curb such misleading tactics, it's disheartening to witness a dealership like Bell Honda failing to rectify these issues promptly.
As a consumer seeking honesty and integrity in automotive transactions, Bell Honda's persistent engagement in bait-and-switch tactics raises serious concerns. Prospective buyers should proceed cautiously when considering dealings with Bell Honda, especially with the recent regulatory changes aimed at curbing such misleading practices.
User's recommendation: Look elsewhere
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaStay far away from this place!!!
I traded in and bought from Bell Honda. Never again, it was an 8 hour nightmare from start to finish, and it's still not finished!
The lies and back and forth is one thing this dealership has going for it. I was sold an "optional" ZakTek", that wasn't optional, was told I could use it at any dealer that offers ZakTek, but contract says "original purchasing dealership only", they knew darn well I lived an hour away and wouldn't come back to use this. I hope Honda does right, and makes them refund the $499 they stole from me! But the biggest issue I'm having with them is getting my We Owe completed.
There was damage to the tailgate and chips in the windshield when I took delivery on a "Certified pre-owned" CR-V. I am getting nothing but the run around, that it needs manager approval and the manager is never there, no one ever returns my calls.
I guess I'll have to go to Honda corporate. Stay far away from this place!!!
Preferred solution: Let the company propose a solution
User's recommendation: Stay far away from this place!!!
Horrible manager
Preferred solution: Apology
User's recommendation: Stay away!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaHorrible from the moment paperwork was signed
User's recommendation: Just don’t
Warranty Issues
Preferred solution: Apology
Leasing to buy rip off
Preferred solution: Let the company propose a solution
DON'T GIVE YOUR INFO/ SCAM ARTISTS
Very bad experience
Liars
Rip off service department!!!
No
Preferred solution: Price reduction
Used Car Manager
Bell Honda Car Repair Review
- Straight up consumer fraud
- Worst ethics i have ever seen
- Disrespectful to veterans
Bell Honda told us to leave their lot
- Our sales person
- Turned down cash
- Sales gm
Bell Honda - Honda Car Review
Will lie to close a deal.
Preferred solution: Let the company propose a solution
Harassment
- How helpful they were at the time of purchase
- Being lied to
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After your mirror was replaced did the computer have to be programed? with lane departure it most definitely would have.
That is an additional charge. Plus they would of had to calibrate the mirror, these things take time and time is money
Thank for your comment however to aim and recalibrate it is done through the on board computer system and from what I can tell it takes about 5 minutes to do this