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1.4 Based on 10 reviews
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    • How helpful they were at the time of purchase 1
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    • What a bunch of crooks 4
    • Liars 3
    • Service department scam 2
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I worked with a salesperson named Grady to buy a used car. I asked him during the sales process whether I could expect that the car would have a second set of keys, when I didn't see one. He said he was sure they had a second set of keys and would go find them. I ended up purchasing the vehicle. When I asked for the second set of keys before I left, he said that someone in the accounting department, who was out of the office that day, had... Read more

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I purchased a used car from their tent event last year, everyone I spoke with was very helpful and nice. I went in with financing, they changed it to another company with a higher interest rate. I purchased a platinum service package, they gave me a bronze (which I cancelled immediately). A substance had been used to make the paint appear nicer than it was, after having the car detailed it clearly needed to be repainted. 2 different auto... Read more

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Bell Honda called me and said I was pre approved thru Honda and they wanted me to come back down for the buy back program . After they continued calling me I finally decided to come down . I submitted my application and was told I was approved . We couldn't agree on the terms so o left . They persisted on calling me for the next several days saying they were able to make s more aggressive offer . I said I would come down if the deal was... Read more

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Liars! the worst kind of dealership! On my first visit the salesman was extremely pushy and not very accommodating kept trying to say what can we do to make this happen but really not offering anything finally made a promise and really I should have gotten it in writing because as he failed to keep the promise and by the time i realized it, it was too late. When i brought it up later all i got was oh that's too bad we will look into it.... Read more

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If i could give a zero star i would have. First of all, let me say i am completely disappointed and overwhelmingly dismayed that customer service of the car service department that sells a reputable car brand can treat customers without respect. I had an issue with my last visit in which no one could properly attest to how my tires were damaged, instead the service advisor was quick to sell me a new one. Right from the time I came in, I felt was... Read more

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Seriously, don't ever buy from Bell Honda unless you want to be totally harassed by annoying sales phone calls for many years later trying to buy back your car so they can resell it and make money off you on the back end as well. Also, they advertise fake deals, and when you get there, there is no such car! It's just a bait and switch tactic and they lie to you that it "just sold while you were driving over here". If that ever happens, ask to... Read more

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I had an issue in cruise control button, Service Engineer told me that they have to do maintenance something in breaks to fix the issue which cost 70$, next day he calling that cruise button is not working and i have to pay 100 $ more to fix it. it is just a scam for taking money out of customer's pocket. when i ask him to explain explain issue, he was had no words to answer me. i feel like i have paid 70$ just to park my car in the service... Read more

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They told us with ext warranty we could take the car anywhere and not pay a deductible. Lies They told us with ext warranty all scheduled service was free. Lies/deceptive. It's only oil changes and tire rotations I told the service tech after 7k miles I was concerned that the oil was only at 30%. He said the sensor measures oil viscosity and it was fine. Lies. The percent used is simple calculations on mileage and conditions. Finally got the... Read more

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I visited my Honda dealership in Yeovil to request a new key to replace a lost one for my Jazz.I bought the car there and had used the garage for several years but not recently. When the young girl went to get the manager I was greeted with a great tirade about what a bad time it was to have this done and how expensive it was going to be. I was aware Christmas is a holiday time and I knew it would be expensive. I moved away from this man and... Read more

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I recently went in to purchase a certified used Honda Civic with my daughter. first let me tell you, do not go to this place if you have anywhere to be anytime soon. A couple of minutes is what you keep being told but a couple of hours is what you keep getting! After a lengthy round and round we were finally able to get the price we were looking for on the vehicle she wanted. Then we had to wait another hours or so just to see the only finance... Read more

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